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    Privacy policy

    Privacy policy - Personal data - Cookies:

    This privacy policy aims to present to the Client the reasons for which personal data is collected by SEGRAETI, the way in which it is used and the possibilities which are left to the Client to oppose it. The data collected is used within the limits permitted by law. SEGRAETI pays particular attention to the protection of the Customer's personal information and undertakes to respect the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified by European Regulation 2016/679 of April 27, 2016 relating to the protection of personal data as well as the Monegasque law n ° 1.165 of December 23, 1993 which requires the declaration of any automated processing comprising personal information, prior to its implementation.

    The company SEGRAETI (hereinafter “SEGRAETI” or “Site” or “Owner”) whose registered office is located:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    SEGRAETI is responsible for processing the Customer's personal data.

    SEGRAETI collects and uses the Customer's personal data for the purposes:

    • processing their order or following the conclusion of a contract (contractual nature),
    • the establishment of invoices by SEGRAETI and in this case the identification of the customer,
    • the edition of the order to the correct address or to inform the Customer of the follow-up of the order and the edition,
    • delivery and assembly,
    • any other action relating to the management and life of the order.
    • identifying the Customer when he connects to his account on the Site,
    • identifying the Customer when placing an order,
    • respond to customer questions / comments,
    • communicate with the customer as part of his order,
    • inform the customer of the follow-up of the order,
    • provide after-sales service for the order,
    • conduct a satisfaction survey,
    • send updates,
    • Inform the Customer of problems relating to product safety or within the framework of the law,
    • fulfill a legitimate interest,
    • for statistical purposes

    The Site may personalize the advertisements offered to the Client, in particular through the Client's activities on the Site and on the websites of third party partners.

    Personalization is also possible thanks to cookies.

    In the event that the Site shares Data with third party partners about the Customer, the Customer's consent will be obtained by the Site.

    The Data communicated to the Site by the Customer may also be used by the Site, subject to having obtained the Customer's prior express consent, to send him marketing communications:

    • by e-mail: newsletters, commercial offers or marketing information relating to the Site or to SEGRAETI, informing the Customer of current commercial operations, events organized by SEGRAETI and to follow the latest news from the latter,
    • by mobile: sending an SMS to a mobile phone,
    • by mail if necessary

    The Customer has the option to unsubscribe in each e-mail or text message and to refuse such marketing communications: either by not giving his consent when ordering, or by objecting free of charge to the use of his Data for sending commercial offers if consent had been previously issued.

    SEGRAETI protects the privacy of the Client by respecting the legislation in force.

    SEGRAETI informs the Client that this automated processing of information has been the subject of a declaration to the CCIN under the number "202010020". The Customer accepts that their Data will be collected and used by SEGRAETI, in accordance with the objectives described in this Privacy Policy.

    The Customer can make his request either by clicking on the unsubscribe link in each e-mail or by sending "STOP" to the number in each sms or in writing to the postal address:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    or to the following e-mail address: [email protected]

    The Customer has the possibility to modify the Data or to close his account at any time.

    The requested data which are preceded by an asterisk are required for the smooth running of the order or the service requested by the Customer. The provision of these data conditions the conclusion of the contract. If the Customer wishes to place an order or requests a service, he is required to provide them. Otherwise, SEGRAETI will not be able to perform the order or the service requested by the Customer.

    This data can be used for marketing purposes only in certain cases.

    • If the Customer's consent has been obtained in advance specifically for this, this data may be used for the purposes of commercial prospecting, targeted advertising, as part of the SEGRAETI Card loyalty program, a scheduled SEGRAETI order, 'commercial offers and the sending of newsletters and sms.

    Personal information or data (hereinafter “Data”) refers to information concerning the Customer as a natural person and which is communicated by the Customer voluntarily or within the framework of this Privacy Policy, when it is identifies or provides information to the Site. The Data thus includes the following personal data: last name, first name, email address, mobile phone number, account password, email addresses of the sponsor and / or godson, history of discount coupons, history of letters / emails, address of billing (last name, first name, company, postal address, telephone), delivery address (last name, first name, company, postal address, telephone, floor, digital code to access the building or the house), payment information (type , amount, transaction number, status), history of products ordered, delivery information (type, expected date, effective date), product incidents (interview report, product photographs), statistical analyzes and satisfaction. It is also understood by Data, that which is collected by the Site automatically such as the IP address, cookies, connection and navigation data.

    SEGRAETI protects the privacy of the Client by respecting the legislation in force.

    SEGRAETI informs the Client that this automated processing of information has been declared to the CCIN under the number "202010020". The Customer accepts that their Data will be collected and used by SEGRAETI, in accordance with the objectives described in this Privacy Policy.

    Type of data collected:

    Data collected and stored:

    • Voluntarily disclosed by the Client:

    When the Customer identifies himself, creates an account or voluntarily entrusts information to the Site: name, first name for identification purposes, postal address for delivery purposes, floor, digital code to access the building or the house for the purposes of delivery to the room chosen by the Customer, e-mail address and mobile phone number for the purpose of contacting the Customer to inform him of the follow-up of the order and / or delivery, account password, order history, sponsor emails and / or godson, history of discount coupons, history of letters / emails, billing address (last name, first name, company, postal address, telephone), delivery address (last name, first name, company, postal address, telephone, floor, digital code to access the building), items ordered, delivery information (type, expected date, effective date), incidents on items (interview report, photographs of items) for order tracking purposes.

    "In the event of the Customer's order on the Site, SEGRAETI gift card: payment information / bank details for the purpose of ensuring payment of the order (type of card, amount, transaction number, status). The management of bank details is entrusted to a third party subcontractor, the company "?". The payment company “?”, a subcontractor of SEGRAETI, proceeds to the direct debit request from the Customer's bank. The Site uses "Stripe" to process Customer payments by direct debit. For more information on how "?" processes personal data and Customer's data protection rights, including your right to object, go to "Global Privacy Policy"

    Transactions carried out on INGENICO are protected by the universal SSL encryption system and using the AES 256 protocol.

    Recording of information when using a website or any other Internet service:

    The Site automatically records, via its servers, Data relating in particular to the pages visited by the Customer. Example: products may emerge depending on the pages visited, which allows the Site to issue personalized ads that are likely to interest the Customer.

    The Data collected in this way include: the Client's IP address, the address of the websites that the Client visits, data relating to cookies.

    Mode and place of data processing:

    Processing methods:

    SEGRAETI takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Data.

    Data processing is carried out using computers or IT tools, following organizational procedures and methods closely related to the purposes indicated. In addition to the Owner, the Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this Application (administration, sales, marketing, legal department, system administration) or to external parties (such as suppliers third party technical services, messaging services, hosting providers, IT companies, communication agencies) designated, where applicable, as Subcontractors by the Owner. The updated list of these parts can be requested at any time from the Owner.

    Detailed information on the processing of Personal Data:

    Personal Data is collected for the following purposes using several services:

    Analyzes :

    The services contained in this section allow the Owner to monitor and analyze web traffic and to track changes in User behavior.

     

    1. Google Analytics (Google Inc.)

    Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the Data collected to track and analyze the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the advertisements of its own advertising network.

    Personal data processed: Cookies; Usage data.

    Place of processing: United States - Privacy Policy - Opt Out.

    1. Google Ads conversion tracking (Google Inc.)

    Ads conversion tracking is an analytics service provided by Google LLC or by Google Ireland Limited, depending on the location from which this Application is accessed, which links data from the Google Ads advertising network with actions performed on this Application. .

    Personal data processed: Cookies; Usage data.

    Place of processing: United States - Privacy Policy. Participating in the Privacy Shield.

    Adver­tising :

    This type of service makes it possible to use User Data for advertising communication purposes, displayed in the form of banners and other advertisements on this Application, possibly according to the interests of the User.

    This does not mean that all Personal Data is used for this purpose. The information and conditions of use are described below. Some of the services listed below may use Cookies for the purpose of identifying the User. They may also use a behavioral targeting technique, for example displaying advertisements tailored to the needs and behavior of the User, including those detected outside of this Application. Please see the privacy policies of the relevant departments for more information.

    In addition to any opt-out option offered by one of the services below, the User may decide to refuse the use of cookies by third-party services by visiting the opt-out page of the Network Advertising Initiative.

    1. Google AdSense (Google Inc.)

    Google AdSense is an advertising service provided by Google LLC or by Google Ireland Limited, depending on the location from which this Application is accessed. This service uses the "DoubleClick" cookie, which tracks the evolution of the use of this Application and the behavior of the User with regard to advertisements and the products and services offered. Users can decide to disable all DoubleClick cookies by visiting: Ads Settings.

    Personal data processed: Cookies; Usage data.

    Place of processing: United States - Privacy Policy - Opt Out. Participating in the Privacy Shield.

    Remarketing and behavioral targeting :

    This type of service allows this Application and its partners to distribute, optimize and present advertisements based on the prior use of this Application by the User. This activity is carried out by monitoring the evolution of Usage Data and by using Cookies. This information is transferred to partners who manage the remarketing and behavioral targeting activity.

    In addition to any opt-out option offered by one of the services below, the User may decide to refuse the use of cookies by third-party services by visiting the opt-out page of the Network Advertising Initiative.

    Facebook Custom Audience (Facebook, Inc.)

    Facebook Custom Audience is a remarketing and behavioral retargeting service provided by Facebook, Inc., which connects the activity of this Application with the Facebook advertising network.

    Personal data processed: email address; Cookies.

    Place of processing: United States - Privacy Policy - Opt Out.

    Cookie Policy:

    You control cookies:

    SEGRAETI and its digital partners use cookies on our site. Some are strictly necessary for the operation of the site, but you will find the optional ones below:

    • Performance cookies
    • Site personalization cookies
    • Cookies for targeted advertising

    When you click on "Accept cookies", we place all of these categories of cookies in order to personalize your online visit.

    Cookie settings:

    When you visit a website, data may be stored in or retrieved from your browser, usually in the form of cookies. This information may relate to you, your preferences or your device and is primarily used to ensure that the website is functioning properly. The information does not generally identify you directly, but can provide you with a personalized web experience. Because we respect your right to privacy, we give you the option of not allowing certain types of cookies. Click on the different categories to get more details on each of them, and change the default settings. However, if you block certain types of cookies, your browsing experience and the services we are able to offer you may be affected. For more information on your personal data, see our cookie policy below.

    SEGRAETI uses cookies to personalize and improve the Customer's experience on the Site.

    The Customer can deactivate the use of these cookies at any time by modifying the preferences in his browser. However, this deactivation may prevent access to certain features of the Site and to certain services offered by SEGRAETI and its partners.

    For Chrome

    • Choose in the right corner, "Settings", then "advanced settings"
    • Select Privacy and security, then Content settings
    • Click on Cookies

    For Mozilla Firefox

    • Choose the "tool" menu then "Options"
    • Click on the "privacy" icon
    • Locate the cookie menu and select the options that suit you

    For Microsoft Internet Explorer

    • Choose the “Tools” menu then “Internet Options”
    • Click on the "Confidentiality" tab
    • Select the desired level using the cursor

    Cookies policy

     We pay particular attention to the protection of privacy and the protection of the users of our website accessible via the url http://www.segraeti.shop.com/ (hereinafter the "Site"). Therefore, we are committed:

    • To strictly respect the provisions of the “Informatique et Libertés” law of January 6, 1978 as well as the European Regulation 2016/679 of April 27, 2016 for the protection of personal data (RGPD) and article 1.165 of December 23, 1993 of the regulation Monegasque.
    • And to implement all the appropriate measures relating to the information and the collection of your consent for the deposit of cookies on your terminal.

    On our Site, we use cookies and / or any type of navigation cookies. By accepting the placement of these cookies or cookies, you express your consent to their use.

    What is a cookie?

    A "cookie" is a text file placed on your hard drive and read by the server of the site you are visiting. It usually contains the name of the server that deposited it, an identifier in the form of a unique number and an expiration date.

    Who are the issuers of cookies?

     The cookies placed on the Site are issued by a type of actor:

    • Segraeti
    • Third party applications: (ex: Google Analytics / Google Ads / Google Adsense / Facebook custom Audience)

    Segraeti cookies:

    These are cookies placed by Segraeti on your terminal to ensure good navigation on the Site, to optimize and personalize our services to your needs.

    Cookies deposited by our partners:

    We often talk about third-party cookies. These are cookies placed by third-party companies (for example advertising agencies or by partners) in order to identify your areas of interest through the products consulted or purchased on our site and to personalize the advertising offer that is addressed to you on our site or outside our site.

    By way of illustration, by browsing our website, Google may install cookies from our site to identify your browser and device for marketing or behavioral analysis purposes (for more information, see the Conditions of 'usage and the Google Privacy Policy).

    They can be deposited when browsing our site.

    We ensure that all of our partners process your personal data in accordance with the laws and regulations in force and undertake to implement appropriate technical and organizational measures in order to best protect confidentiality, integrity and availability. of your data.

    What are the different types of cookies used?

    The cookies used by SEGRAETI are as follows:

    • identification cookies making it easier for you to access your customer account
    • cookies ensuring the proper functioning of the Site
    • advertising cookies to study your behavior in order to offer you services tailored to your needs
    • third-party cookies in order to offer you products that correspond to your areas of interest

    You will find below a list of categories of cookies placed on our Site. This list is regularly updated in order to keep you informed of the processing carried out on your data.

    Cookies are classified into 4 categories:

    • Strictly necessary cookies
    • Performance cookies
    • Site personalization cookies
    • Advertising cookies

    What is a strictly necessary cookie?

    This type of cookie is installed by SEGRAETI to ensure the proper functioning of the site. They cannot be disabled. They allow the use of certain features of the Site such as the use of the shopping cart, connection to their customer account, etc. The recorded data is deleted as soon as the visitor leaves the web page. These trackers do not store any personal data.

    What is a performance cookie?

    This type of cookie allows us to determine the number of visits and the sources of traffic to our website, in order to measure and improve its performance.

    All information collected by this type of cookie is aggregated and anonymized.

    What is a site personalization cookie?

    This type of cookie makes it possible to offer services tailored to customer needs, such as storing products in the shopping cart. They also allow you to take advantage of personalized advice and promotional offers based on your favorite store.

    These may be cookies installed by SEGRAETI or by a service provider whose services are offered on our Site.

    By authorizing the deposit of these cookies, you will allow SEGRAETI to offer you offers and services that best meet your expectations.

    What is an advertising cookie?

    These are cookies installed by our business partners following a visit to our Site. Our partners can use them to build a profile and determine your interests.

    These cookies allow us to offer you products tailored to your needs when browsing our site, or other websites. They are used in particular to limit the number of times you see an advertisement and to help measure the effectiveness of an advertising campaign.

    These cookies make it possible on the one hand to assign you a unique identifier and on the other hand to collect information about your computer equipment in order to adapt the services offered to your terminal (computer, mobile, tablet).

    The aim is to ensure that we are announcing the relevant products and services at the right time. Segments can for example be based on interest (kitchen products viewed) or based on demographics (age, gender). We will also collect profiles from different devices if you have logged into your SEGRAETI account.

    If you would prefer not to receive targeted marketing and advertising, you can opt out of the use of advertising cookies from our cookie settings.

    How to refuse or withdraw your consent to the deposit of cookies?

    To oppose the deposit of cookies. You can:

    • Click on the “NO” button to postpone your choice. The banner will be displayed again the next time you log in

    Your rights:

    In accordance with the regulations on personal data, you have the rights to access, modify, rectify and delete data concerning you. You can also object to be the subject of an automated decision.

    To exercise the rights you have, please send your request:

    • by post, to which you will have attached your identity document, to the following address:

    webmaster / AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    Data Sharing / Data Recipient:

    The Data collected by the Site are intended for SEGRAETI and the entities that it controls, which control it or under common control with it, the notion of control being understood within the meaning of article "L. 233 3 of the Commercial Code and for the purposes of performing the service (example: order or delivery). The Site may transmit the Data to its subsidiaries and affiliated companies or even to third parties in the event of merger, acquisition, bankruptcy, dissolution, reorganization or any other similar operation.

    The Data collected by the Site may be transferred to third party subcontractors for the purposes of performing the service. In this case, the third-party subcontractors intervene on behalf of SEGRAETI and undertake to respect the instructions of SEGRAETI as well as the provisions of this Confidentiality Policy.

    These third-party subcontractors use and process the Data in order to allow the proper performance of the service requested by the Customer. Example: information relating to the Customer's postal address to allow third-party subcontractors, external service providers, to deliver the order to the Customer's home.

    The third-party subcontractors and the third-party partners to which SEGRAETI calls on have undertaken to respect the provisions of the European Regulation on the Protection of Personal Data. The Site will put in place the necessary security measures and will ensure that the third parties it uses comply with the rules relating to personal data laid down by said regulation. SEGRAETI will not be liable in the event of damage caused to the Customer and for which SEGRAETI can prove that it was not the cause of the event giving rise to the damage.

    The Site may transmit and share Customer Data:

    - with third-party subcontractors acting on behalf of SEGRAETI in order to allow the proper performance of the service requested by the Customer,

    - when SEGRAETI has received the express consent of the Customer to transmit the Data to a third-party partner (the third-party partners correspond to the advertisers), for example by checking the box allowing SEGRAETI to transmit the Data to the third-party partners.

    - following a summons issued by an authority to SEGRAETI to transmit said Data,

    - in case of suspicion of the Site relating to fraud, a security problem or a technical problem, SEGRAETI may share the Data with the competent bodies,

    - in the event of a legitimate interest for SEGRAETI (example: transfer of Data within the group of companies to which SEGRAETI belongs, in order to guarantee the security of the network and information, transmit to state authorities Data highlighting criminal offenses or threats for public safety).

    Data transfer takes place in the following countries: France, Monaco (only with regard to payment information).

    The Customer authorizes the transfer and storage of Data outside his country of residence only for the purposes of performing the service.

    If the protection of privacy and the rights in matters of personal data are not equivalent to those provided for in Regulation EU 2016/679, SEGRAETI will take all additional measures to ensure that third parties comply with the rules relating to personal data. enacted by said regulation. SEGRAETI will not be liable in the event of damage caused to the Customer and for which SEGRAETI can prove that it was not the cause of the event giving rise to the damage.

    Data retention period:

    The Site retains the Data for the purposes of performing the service requested by the Customer. The same applies to third party subcontractors who provide services on behalf of SEGRAETI and with whom the Site shares Data only for the performance of the service. From the moment the Site no longer needs to keep the Data or use them, taking into account its own legal and regulatory obligations, the Site will delete them from its system. The Customer can then no longer be identified.

    The Data are kept for a period that does not exceed the period necessary for the purposes for which they are recorded, either:

    -e-mail / newsletter: the Data is kept as long as the Customer has not deactivated his subscription, the Customer is considered inactive when he has not opened an e-mail issued by SEGRAETI for more than 6 months, in this case, the Customer will only receive the most important commercial offers (up to approximately one per quarter);

    With regard to third-party partners, the Data is kept as long as the Customer has not expressed the withdrawal of his consent.

    -sms: The Data is kept as long as the Customer has not deactivated his subscription;

    -order: the Data necessary to process the Customer's order will be kept for the period necessary for its execution, including to cover the warranty period for the products that are the subject of the order and for the purposes of keeping invoices within the deadlines requested by the administration (example: storage period for invoices 10 years from the end of the financial year).

    The Owner may be authorized to keep Personal Data longer each time the User has given his consent to such processing, as long as this consent is not withdrawn. In addition, the Owner may be obliged to keep Personal Data longer whenever this is required for the performance of a legal obligation or on the order of an authority.

    Once the retention period has expired, Personal Data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiration of the retention period.

    Management of his Data by the Customer

    The Customer has a free right of access and rectification of Data concerning him as well as a right of opposition to the processing of his Data:

    User rights:

    Users can exercise certain rights regarding their Data processed by the Owner.

    In particular, Users have the right to do the following:

    • Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their Personal Data.
    • Oppose the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Details are added in the relevant section below.
    • Access their Data. Users have the right to know whether the Data is being processed by the Owner, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed.
    • Verify and obtain rectification. Users have the right to verify the accuracy of their Data and to request that it be updated or corrected.
    • Limit the processing of their Data. Users have the right, under certain conditions, to limit the processing of their Data. In this case, the Owner will process their Data only to store it.
    • Have their Personal Data deleted or erased. Users have the right, under certain conditions, to obtain the erasure of their Data from the Owner.
    • Retrieve their Data and transfer them to another data controller. Users have the right to retrieve their Data in a structured, commonly used and machine-readable format and, if technically possible, to transmit them to another controller without hindrance of any kind. This provision applies, provided that the Data are processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations.
    • File a complaint. Users have the right to lodge a complaint with their competent data protection authority.

    The Customer can access the Data which concern him and which is held by the Site. These Data will be communicated at the Customer's request, by the Site, within the time limits allowed by law. SEGRAETI reserves the right to verify the identity of the Customer beforehand. To exercise this right, the Customer must either click on the "CONTACT US" button on the SEGRAETI site, or send a letter to the following address:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    The Customer may request the correction or rectification of the Data concerning him by completing a form made available to him by SEGRAETI on the Site by clicking on the "CONTACT US" button, or by sending a letter to the following address:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    - or by e-mail: [email protected]. SEGRAETI undertakes to inform third-party subcontractors and third-party partners to whom it uses and to whom the Data may have been transmitted for the performance of the service, in order to correct or rectify the Data.

    The Customer may request the deletion of Data concerning him (right to be forgotten and erased) either by completing a form made available to him by SEGRAETI on the Site by clicking on the "Contact us" button, or by sending a mail to the following address:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    SEGRAETI undertakes to inform the third-party subcontractors and the third-party partners to whom it uses and to whom the Data may have been transmitted for the performance of the service, so that any link to the Data is erased.

    The Client may object to the processing of his Data or withdraw his consent (and request the suspension of processing pending verification of the legitimate interest) by completing a form made available to him by SEGRAETI on the Site in clicking on the "Contact us" button, or by sending a letter to the following address:

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    SEGRAETI undertakes to inform the third-party subcontractors and the third-party partners to whom it uses and to whom the data may have been transmitted for the performance of the service, so that any link to the data is erased.

    The customer can object to the processing of his data or withdraw his consent (and request the suspension of processing pending verification of the legitimate interest) by completing a form made available by SEGRAETI on the site by clicking on the "Contact us" button, or by sending an email to the following address.

    AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    In this case, if it is an order or the conclusion of a contract, the Site will no longer be able to ensure the performance of the service relating to the order or the contract.

    If it is a subscription to an e-mail newsletter or mobile phone sms, the Customer must follow the instructions described in the e-mail or in the sms.

    In the event of opposition to the processing of his Data, a verification relating to the legitimate interest may be set up, the Customer may request the suspension of the processing of his Data in the meantime.

    The Customer may make any appeal, claim or request relating to an alleged fault or infringement with the CCIN.

    The Customer has the option of requesting the portability of Data to a third party, insofar as the Site holds this Data with the Customer's consent or that this Data is necessary for the execution of an order or for the conclusion of an order. a contract and subject to the technical possibilities of the Site.

    Exercise of rights over your Data after the death of the Client: through your heirs, they must send a letter to the following address:

     AE | SEGRAETI

    METROPOLE Shopping Monte-Carlo

    17, Avenue des Spélugues - 98000 Monaco

    +377 9777 3430 | www.segraeti.com

    SEGRAETI reserves the right to make changes to this Privacy Policy at any time, in accordance with legal and regulatory provisions. The Customer will be informed of any significant modification that would affect the purposes of collecting their Data. If the renewal of the Customer's consent is not necessary, the continued use by the Customer of the Site, following these modifications, implies their acceptance by the Customer without reservation.

    For any question or request for information, the Customer can contact by email: [email protected]

    Legal information :

    This privacy policy has been prepared in accordance with the provisions of several laws, in particular article 13/14 of European regulation 2016/679 (general data protection regulation).

    This privacy policy relates only to this Application, unless otherwise stated in this document.

    Any dispute relating to this Privacy Policy will be the exclusive jurisdiction of the French and Monegasque courts.

    Implementation 03/02/2021.

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